Most Important Information
As an e-commerce website (Own Silent International LLC) committed to providing the best possible customer service and support for our customers. We want to ensure that every purchase made on our website is a satisfying and stress-free experience. In order to do this, we are requesting our customers to shoot a video of the product they receive after buying from us.
We understand that many of our customers may not be comfortable with the idea of making a video, but we want to assure you that this is an important step in ensuring that your purchase is protected by our warranty. By shooting a careful and detailed video of your product, you can help us to better understand any issues that may arise, and we can provide more effective support and solutions to any problems you may encounter.
There are a few key points to keep in mind when shooting your video. Firstly, we request that you carefully unbox your product and document the entire process. This will help us to ensure that the product arrived in good condition and was not damaged during shipping.
Additionally, if you are purchasing parts for a vehicle, we request that you shoot a careful video of the original part before upgrading. This will help us to verify that the correct part was ordered and that it is compatible with your vehicle.
After you have installed your new part, we request that you shoot a careful video of the complete process of installation. This will help us to ensure that the installation was done correctly and that there are no issues with the new part.
Finally, we request that you shoot a careful testing video after completing installation. This will help us to ensure that the part is working correctly and that there are no issues with the installation.
It is important to note that without these videos, it will be difficult to claim warranty. By providing us with these videos, you can help us to provide better support and ensure that your purchase is protected by our warranty.
We understand that making a video can be a bit daunting, but we want to assure you that it is an important step in ensuring that your purchase is protected by our warranty. We appreciate your cooperation and look forward to providing you with the best possible service and support.
Thank you for choosing Own Silent International LLC !